Rudeness Causes Stress and Anxiety

We usually response bad when something happened that we don't like. Though bad manners are a fact of life, responding in kind only perpetuates the cycle. P.M Forni the author of The Civility Solution says"Rudeness causes stress and anxiety". "We're social creatures, so the quality of our lives depends on the quality of our relationships and interactions." Luckily, you can diffuse a sticky situation without getting walked all over.

* Don't Take It Personally "If someone lashes out at you, you're probably just in the wrong place at the wrong time," says Forni. Respond calmly and if it helps, think of rude comment as a package you can return unopened.

* Watch Your Vibe "People often match the behaviors of others" says Forni. So if you listen, have empathy, and smile, they're more likely to act the same way toward you.

* Be Friendly "It's harder to be aggressive with an acquaintance than it is with a stranger," says Forni. If you move into a new home, introduce yourself to your neighbors on the first day. A simple wave and hello will do wonders.